David C. Luke Jr.

Product Development & Mgmt

Adventurous and adaptable technology leader and product developer with full life cycle experience seeks to contribute leadership, concept design, wireframing, UX/UI, development, testing, and management to deliver reliable products in a startup or SME environment.

Employment

  • CTO/Founder2014 - Current

    TravelZork

    * Responsible for overseeing all technical aspects of the company

    * Establishes the company’s technical vision and leads all aspects of the company’s technological development

    * Directs the company’s strategic direction, development, and future growth

    * Provides leadership that supports the company’s culture, mission and values

    * Manages and directs all branding and Identity for the company

    * Oversees and implements all Product Design and Development

  • Business Pro2017 - Current

    Apple

    * SME Account Management

    * Develop and grow accounts with high potential

    * Plan and forecast business through pipeline management

    * Mastery of CRM to build and maintain accurate customer and account information

    * Lead customer engagement, deepen relationships, drive sales

    * Strong Apple and third-party consulting

    * Development of effective strategic & tactical account plans

    * Showcase technology demonstrating to customers how technology can transform their business

    * Subject Matter Expert on business customer needs

  • User Acceptance Tester2017

    Apple

    * Assisted and led international team members in producing high-quality test results, bug reports, and enhancement requests

    * Conducted user acceptance testing assigning pass or fail status

    * Ensured that developed systems satisfied the needs of the business as specified in the business requirements

    * Captured and tested all requirements to business specifications

    * Provided detailed results in the form of notes, screen captures, regression testing, and videos

    * Met all project timelines and deadlines by utilizing strong time management, peer relationships, and multi tasking skills

  • Expert2016 - 2017

    Apple

    * Consistently delivers great customer experiences

    * Works closely with Apple Business to develop and maintain relationships

    * A leader in sales, product knowledge, and solutions

    * A mentor in team growth

    * The first to learn, share, and inspire team members through approachability and action

    * Highly influential in customer engagement

    * Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products

    * Proven experience in sales and technology solutions, as well as in developing customer loyalty

  • Specialist2012 - 2016

    Apple

    * Create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands.

    * Detailed understanding that the Apple Store is dedicated to delivering a customer experience that’s unlike any other by discovering customers’ needs.

  • Product Manager/Developer2003 - Current

    Powder Cloud Corporation (formerly Scarpa Technology, Inc.)

    * Full Lifecycle brand, product, and service development from concept to deployment in desktop, web, mobile

    * Hosting infrastructure design, domain/DNS & email server management, SaaS development

    * Founded in 2003 with the mission to offer reliable full service design, development, and hosting solutions

  • Mobile Services Architecture Manager2011 - 2012

    Tata Consultancy Services (CNBC/Eli Lilly)

    * Technical project management and technical lead roles on web and native mobile development

    * Management and coordination of large off shore team for UX/UI and development activities

    * Collaboration with multiple business units and vendors in the area of UX/UI and backend development

  • Web/UX/UI Developer2008 - 2010

    Unitil Service Corporation

    * UX/UI design and development in an iterative and rapid prototyping environment

    * Effectively communicated with stakeholders to gather and define detailed requirements

    * Conducted various data analysis and research Portfolio specific to the gas and electric sector

  • Senior Consultant//Web Developer1999 - 2005

    Tek Systems, Pulte Homes, Conclusive Strategies, Motive Communications, Inc.

    * Project management, process review and development, architecture review and development

    * Deployed the Motive enterprise support solution to large domestic and international customers

    * UX/UI development, requirements gathering, architecture and design, usability testing, training

  • Software Engineer/GIS Analyst1995 - 1999

    GeoSolv Corporation

    * Product conceptualization in the areas of crime analysis, territory optimization, and point-to-point routing

    * Rapid UX/UI design and implementation of desktop and internet based business geographic products

    * Founded in 1995 with the mission of offering high quality business geographic solutions

  • Software Engineer/GIS Analyst1992 - 1995

    United Parcel Service/UPS Supply Chain Solutions

    * Developed a time-in-transit application for various business functions and the public that is still in use today

    * Full lifecycle rapid development practices employed to design, develop, test, and deploy GIS products

    * Led multiple PC-based development efforts utilizing MapInfo Professional, MapBasic, and data sources

Education

  • Product and Design2014

    Startup Institute Boston
  • Bachelor of Science1992

    Rutgers The State University

    Economics and Computer Science

Download resume as PDF format
Philosophy - The items below communicate my approach to Product Development

1. UX Design Process

2. UX/Project Presentation & Prototype

Latest Projects - Mobile First Responsive Design
Coming Soon!
Projects - Historical Projects throughout my career